FAQ

Frequently asked questions

Will I receive the same product as in the photos?

The seller makes every effort to ensure the consistency and up-to-dateness of the data published on the website. Despite this, the characteristics of the products, their condition in the warehouse and the price can change so quickly that the Seller fails to update the information on the website in time. In this case, the Seller will inform the Buyer about the changes in the shortest possible time and enable him to cancel the order or replace the ordered product.

All product photos on the website of MarinaLab Opus doo are symbolic and do not reflect the properties of the product.

Where can I see my invoice?

The seller issues an invoice electronically (e-mail) and on a permanent medium (paper), which together with the warranty card is a valid proof for complaints and service within the warranty period.

How can I advertise a product?

You can find all information about returns at this LINK .

How can I find out when a product marked as unavailable will be available again?

You can track the stock status of our products on our store page.

Where can I find information about delivery?

You can find out all information about payment and delivery methods in our Terms of Use at the following LINK .

Contact

Do you have a question for us or want to tell us something?